Returns & Exchanges
At The Outdoor Gear Co., we want you to be completely satisfied with your apparel and equipment, which is why we offer a 30-day return policy for all unworn items in their original packaging. Simply ensure your gear still has its tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely place the items in their original packaging and include any promotional materials or accessories that came with the order.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects the returned gear, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing